Terms & Conditions

Terms and Conditions

Acceptance of the Terms

These terms and conditions ("Agreement") govern your use of QE II Home Lottery (the "Platform"), a charitable online gaming platform owned and operated by QE II Home Lottery Nova Scotia. By creating an account, accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these terms.

Eligibility Requirements

To access the Platform, you must:

1. Be at least 18 years old (or the minimum age required in your jurisdiction).
2. Be a resident of Canada (excluding certain provinces or territories as specified below).
3. Not be prohibited from engaging in gaming activities under any applicable laws.

Geographic Restrictions

Access to the Platform may be restricted for residents of jurisdictions where online gambling is illegal or heavily regulated, including:

1. The United States
2. High-risk territories

We reserve the right to modify or restrict access based on changes in regulations and jurisdictional requirements.

Account Registration Rules

To create an account, you must provide accurate information as requested during the registration process. You agree to maintain up-to-date account information and inform us of any changes promptly.

1. One-account-per-user policy: each user is limited to one active account.
2. Identity verification: we may request additional documentation or verification checks to ensure account security and compliance with applicable regulations.

Account Security Responsibilities

You are responsible for:

1. Maintaining the confidentiality, security, and integrity of your login credentials (username and password).
2. Not sharing or transferring your account access to others.
3. Complying with all platform rules and regulations.

Login Credentials and Password Protection

To protect your account, you must use a strong password that is unique from other platforms and services. You agree to:

1. Use secure login credentials and keep them confidential.
2. Notify us immediately if you suspect unauthorized access or suspicious activity on your account.

Restricted Behaviour and Prohibited Activities

You are not permitted to engage in any of the following activities while using the Platform:

1. Multi-accounting: creating multiple accounts for yourself or others
2. Fraudulent transactions: attempting to manipulate, deceive, or exploit our platform
3. Collusion with other users: coordinating gameplay or attempting to influence outcomes

Bonus and Promotion Rules

Bonuses and promotions are subject to their own terms, conditions, and limitations.

1. Bonus abuse prevention: we may limit, cancel, or restrict bonuses in case of suspected abusive behavior.
2. Wagering requirements apply: certain bonuses require meeting specific wagering thresholds before withdrawal is permitted.

Wagering and Gameplay Conditions

You acknowledge that:

1. Games on the Platform are subject to applicable regulations and RNG systems for fairness and integrity.
2. Outcomes are determined randomly by certified algorithms.
3. Winning outcomes will be paid in accordance with the platform's payout schedules and terms.

Responsible Gambling Expectations

We strive to maintain a responsible gaming environment. You agree to:

1. Gamble responsibly: manage your budget, set limits, and self-exclude when necessary
2. Comply with applicable regulations regarding online gambling

Self-Exclusion and Account Restrictions

You may request self-exclusion or account restrictions by contacting our support team.

1. Self-exclusion period ranges from 6 months to permanent exclusion.
2. We reserve the right to modify, restrict, or close accounts for suspected malicious behavior or non-compliance with these terms.

Game Fairness and RNG Systems

We commit to maintaining a fair gaming environment through:

1. Certified random number generators (RNGs)
2. Independent audits by reputable testing laboratories
3. Compliance with applicable regulatory requirements

Technical Interruptions or Voided Gameplay

In the event of technical difficulties, system downtime, or gameplay interruptions:

1. We reserve the right to void bets and cancel games as necessary.
2. You agree that any decisions made in relation to such events are final.

Suspension or Closure of Accounts

We may suspend or close your account if you fail to comply with these terms or engage in prohibited activities.

Intellectual Property and Platform Ownership

The Platform, its software, and all content remain the property of QE II Home Lottery Nova Scotia. You agree not to reproduce, distribute, modify, or create derivative works from any part of our intellectual property without explicit permission.

Limitation of Liability

In no event shall we be liable for:

1. Any indirect, incidental, consequential damages
2. Damages resulting from your failure to comply with these terms
3. Losses related to gaming outcomes

Modification of Terms

We may modify or update these terms at any time without prior notice.

Contact or Support Guidance

For questions, concerns, or issues:

1. Contact our support team via live chat, email, or phone.
2. Visit the help center for frequently asked questions and tutorials.

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this Agreement, please do not use our services.